Absolutely, win- win. It reminds me of a conversation I had with a friend who was generally angry about the consistently poor service at fast food restaurants. I tried to encourage him to put himself in the server's shoes and go from there. Not sure if I won him over, but a seed was planted....
Absolutely, win- win. It reminds me of a conversation I had with a friend who was generally angry about the consistently poor service at fast food restaurants. I tried to encourage him to put himself in the server's shoes and go from there. Not sure if I won him over, but a seed was planted....
The offering of “I want to be the best call of your day” seems like such a great idea! Will do next time with any customer service!